In short: Your medical reports are shared only with the hospitals you agree to, and only to arrange your treatment. We never sell your data or use it for advertising.
Who We Are
Forerunners Healthcare is a medical tourism facilitation company based in India. We help international patients from Nigeria, Kenya, Bangladesh, Iraq, UAE, and other countries connect with accredited hospitals and specialist doctors in India. We are not a hospital, clinic, or medical provider. We are a patient coordination and support service.
Contact us: enquiry@forerunnershealthcare.com | +91-9371136499
Information We Collect
When you contact us or fill a form on our website, we may collect:
- Your full name, age, country, phone number, and email address
- Medical reports, diagnosis documents, scan images, and health history you choose to share
- Treatment preferences and travel timeline
- Communication records (WhatsApp, email, phone) for coordination purposes
We do not collect payment card data, government ID numbers, or biometric information through this website.
How We Use Your Information
Your information is used exclusively to provide the coordination services you request:
- To review your medical situation and recommend suitable hospitals or specialists
- To share your reports (with your consent) with the recommended hospital for a specialist opinion
- To send you a treatment cost estimate before you travel
- To assist with hospital admission, visa letters, and appointment scheduling
- To provide on-ground support during your stay in India
- To follow up on your recovery after treatment
We do not use your information for advertising, profiling, or sale to third parties.
Who We Share Your Data With
We share your medical and personal information only when necessary to coordinate your care:
- Hospitals and specialist doctors in India, strictly for the purpose of obtaining an opinion or scheduling your treatment — always with your knowledge
- Visa and travel support partners who help you obtain your Indian Medical Visa and arrange accommodation
- Local support staff who assist you during your stay in India
We do not sell, rent, or trade your personal or medical information to any third party for commercial purposes.
Medical Confidentiality
We treat all medical information you share with us as strictly confidential. Your reports and diagnosis documents are:
- Shared only with the treating hospital or specialist you consent to approach
- Stored securely and accessed only by the team members directly handling your case
- Never posted publicly or shared with anyone outside your care coordination team
How Long We Keep Your Data
We keep your information for as long as it is needed to coordinate your treatment and provide follow-up support — typically up to 2 years after your last interaction with us. You may request deletion of your records at any time by contacting us.
Cookies and Website Data
Our website uses no advertising trackers. We use standard web analytics to understand how visitors use our pages. No personally identifiable information is collected from anonymous site browsing. If you fill out a form, that information is transmitted to us directly and not stored in a third-party database.
Security
We use industry-standard security practices to protect your data, including encrypted email communication for medical documents. However, no online transmission is 100% secure. If you have concerns about sharing reports digitally, you can request alternative secure options by contacting us.
Children
Our services are available for patients of all ages, including children, where a parent or guardian manages the coordination process. We take additional care with minors' medical information.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page. Significant changes will be communicated to active patients by email or WhatsApp.